We at Assay Technology, AT Labs, and Miller-Nelson Research are eager to respond Promptly and Accurately to Requests for Information via e-mail.

REPORT STATUS

To inquire what day the samples you submitted to AT Labs will be completed  (Please include your Name, Organization's Name, Expected Received Date, Customer Number (if available), Badge ID Numbers (if available) and Chemical test type):

mailto:sampletrack@assaytech.com

If you are not receiving confirmations of receipt via FAX and/or email, please contact our customer service department.  Confirmations of receipt are sent 2 days after samples are logged into our database. 

REPORT QUESTIONS

For assistance in interpreting a Report you received from AT Labs (please include your Organization's Name and Batch number printed on the Report:

mailto:reportquest@assaytech.com

Also try our Report FAQs page.  For Respirator Cartridge reports, contact askassay@assaytech.com

ORDER STATUS

To inquire about an Order you have placed with Assay Technology:

mailto:custservice@assaytech.com

INVOICE QUESTIONS

For assistance with an Invoice you received from Assay Technology (please include your
Organizations Name and Invoice Numbers)

mailto:invoicequest@assaytech.com

SPECIAL IH SERVICE

To request a quotation from AT Labs for special laboratory tests not included in the Services Guide:

mailto:customtest@assaytech.com

TECHNICAL PRODUCT SUPPORT

For Technical Assistance in using an Assay Technology / Miller-Nelson Product, or to Report a Problem:

mailto:productsupport@assaytech.com

SAMPLING ADVICE

To request Advice on Air Sampling Methods and Sampling Media and/or to obtain a Quotation
(please include chemical name and CAS #'s of contaminants you wish to sample:

mailto:samplingadvice@assaytech.com

OTHER INQUIRIES

mailto:askassay@assaytech.com

For those inquiries that are too complex to type or when you just want to talk to a real live person, call our customer service department from 8 am - 8:30 pm EST M-F.  800-833-1258 ext. 4